Information We Collect

When you use our services, we gather different types of information to provide you with quality educational content and personalized support.

Personal Information You Provide

This includes data you voluntarily share when registering for our programs, contacting us, or participating in learning activities. We collect names, email addresses, phone numbers, and postal addresses for communication purposes. Financial background information helps us tailor educational content to your experience level.

Automatically Collected Data

Our systems log technical information about your device and how you interact with our platform. IP addresses, browser types, operating systems, and session duration help us improve user experience. We track which pages you visit and how long you spend on different sections to understand what content works best.

Educational Progress Information

We monitor your learning journey through our programs. Course completion rates, quiz results, and resource downloads let us measure your progress and identify areas where additional support might help.

How We Use Your Information

Your data serves specific purposes that enhance your educational experience and allow us to operate effectively.

• Processing enrollments and managing your account access to learning materials
• Sending program updates, course reminders, and educational newsletters you've subscribed to
• Answering your questions and providing support when you reach out to us
• Analyzing platform usage to improve course content and user interface design
• Meeting legal obligations related to financial education regulations in Belgium
• Preventing fraud and maintaining platform security for all users

Legal Basis for Processing

Under Belgian and European law, we need valid reasons to process your personal data. Here's what applies to different aspects of our service:

Data Sharing and Third Parties

We work with carefully selected partners who help us run our educational platform. These relationships involve limited data sharing under strict conditions.

Service Providers

Payment processors handle transaction details when you enroll in programs. Email service providers help us send course materials and updates. Cloud hosting companies store platform data securely. All these partners sign agreements requiring them to protect your information and use it only for specified purposes.

Legal Requirements

Sometimes Belgian authorities or courts may require us to disclose information. We comply with valid legal requests while protecting your rights to the fullest extent possible under law.

Business Transfers

If Arylextronex merges with another company or sells assets, your data might transfer as part of that transaction. Any new owner would need to honor this privacy policy or ask for your fresh consent before making changes.

Your Privacy Rights

Belgian and European law grants you significant control over your personal information. You can exercise these rights by contacting us through the details provided at the end of this policy.

Data Security Measures

We implement multiple layers of protection to keep your information safe from unauthorized access, alteration, or destruction.

Our technical safeguards include encrypted data transmission using SSL/TLS protocols. Passwords undergo hashing and salting before storage. Access to personal information is restricted to employees who need it for their work, and they receive regular training on data protection practices.

We conduct security audits quarterly and test our systems for vulnerabilities. Backup systems ensure data recovery in case of technical failures. However, no internet-based system is completely secure. While we take reasonable precautions, we cannot guarantee absolute security of information transmitted online.

Data Retention Periods

We don't keep your information longer than necessary. Retention periods depend on the type of data and legal requirements.

• Account information: Retained while your account is active, plus three years after closure for potential queries
• Financial records: Kept for seven years as required by Belgian accounting regulations
• Marketing consent records: Maintained for two years after your last interaction with us
• Course completion certificates: Stored indefinitely to verify credentials if you need them later
• Support correspondence: Deleted after two years unless related to ongoing legal matters

When retention periods expire, we securely delete or anonymize data so it can no longer identify you personally.

International Data Transfers

Some of our service providers operate servers outside Belgium or the European Union. When we transfer data internationally, we ensure adequate protection through approved mechanisms.

We rely on European Commission adequacy decisions for countries recognized as providing sufficient data protection. For other locations, we use standard contractual clauses approved by European authorities. These legal instruments require recipients to maintain protection standards equivalent to those in Belgium.

Cookies and Tracking Technologies

Our website uses cookies and similar tools to remember your preferences and understand how people use our platform. You can control most cookies through browser settings.

Essential Cookies

These are necessary for basic platform functionality. They remember your login status and keep your session secure. You can't disable these without losing access to key features.

Analytics Cookies

We track aggregate usage patterns to see which content resonates with learners. This data is anonymized and helps us improve course materials. You can opt out through your account preferences.

Preference Cookies

These remember your choices like language settings and display preferences. They make your experience more convenient but aren't required for core functionality.

Children's Privacy

Our programs are designed for adults interested in investment education. We don't knowingly collect information from anyone under 16 years old. If you're a parent who believes your child has provided us with personal data, contact us immediately so we can delete it.

Changes to This Policy

We update this privacy policy occasionally to reflect new practices or legal requirements. Material changes will be announced through email to registered users and a notice on our website homepage.

The "Last Updated" date at the top of this document shows when we last revised the policy. Continued use of our platform after changes take effect means you accept the updated terms. We encourage you to review this page periodically to stay informed about how we protect your information.

Complaints and Regulatory Authority

If you're not satisfied with how we handle your data or respond to your privacy rights requests, you have the right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit).